01
Summary
Data-focused technical professional with proven experience managing IT infrastructure, growing online communities, and delivering measurable business results. Currently completing the Google Data Analytics Certificate. Seeking a junior data analyst, technical analyst, or IT operations role in London where I can apply analytical thinking and hands-on technical expertise.
02
Core Skills
Data
Infra
Network
Panels
Hardware
CAD/Eng
Growth
Software
03
Experience
Assistant Manager
- Supervising and coordinating a team in a high-volume retail environment, ensuring consistent service and quality standards.
- Monitoring KPIs including sales performance and waste control to drive operational efficiency.
- Managing rota planning, stock management, and workforce allocation across shifts.
- Handling escalated customer issues and supporting ongoing staff training and development.
- Promoted from Barista after 9 months, recognised for leadership, reliability, and performance.
Barista
- Delivered high-quality service in a fast-paced, high-volume environment serving hundreds of customers daily.
- Operated POS systems accurately, handled transactions, and maintained compliance with hygiene standards.
- Collaborated with a team of 10+ during peak hours, demonstrating strong communication and task prioritisation.
Infrastructure & Ops Lead
- Managed all server infrastructure including VPS configuration, DNS, firewall rules, and 24/7 technical troubleshooting.
- Grew the client base by 30% through data-driven social media campaigns and targeted marketing analytics.
- Handled all customer support, pricing, invoicing, and financial planning to maintain profitability.
- Maintained 99% uptime SLA across all hosted services throughout the business lifecycle.
+30%Client Growth
99%Uptime SLA
200+Clients Served
04
Projects
OreoMC — Game Server Owner
- Operated a public Minecraft server, managing all server-side administration and community engagement independently.
- Built and maintained an in-game e-commerce store, achieving a 25% increase in revenue and 40% improvement in player retention.
- Drove a 50% increase in server traffic through data-driven social media marketing and Discord community building.
10K+Monthly Players
+50%Traffic Growth
+25%Revenue
+40%Retention
Custom PC Builder
- Designed and assembled custom PCs for clients — component research, procurement, assembly, OS setup, and post-build testing.
5+Builds
100%Client Sat.
Social Media & Gaming Creator
- Grew and managed str8corn as a personal gaming and social media brand, building an engaged online community across platforms.
- Created and curated gaming content, developing skills in audience growth, community management, and digital engagement.
- Applied data-driven strategies to track performance metrics and optimise content reach and follower engagement.
05
Education
2025 — Now
Coursera
Google Data Analytics Certificate
Covering SQL, spreadsheets, Tableau, R, and data storytelling.
Module 4 of 8
In Progress
2023 — 2025
Barking & Dagenham College
T-Level — Engineering & Manufacturing
Awarded Merit in Occupational Specialism: Maintenance, Installation and Repair. Practical training in mechanical & electrical maintenance, CAD modelling, lathes, drills, and mills.
2021
Brampton Manor Academy
GCSEs
Mathematics (5) · Music (5) · English Language (4) · Combined Science (4-4) · Geography (4) · BTEC Engineering: Merit Pass
06
Key Strengths
Self-Starter
Entrepreneur
Analytical Mindset
Team Collaborator
Fast Learner
Problem Solver
Detail-Oriented
Data-Driven